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Tag Archives: Communications
When to release in-progress plans….?
The way to get buy-in for an idea or plan is to let people get involved in its formation, not by spinning it to them afterward. Continue reading
What are you really concerned about here?
I learned this particularly powerful combination of words from one of my (few) regular commenters here, Andy Flach. I might generalize them slightly, though to “What are you concerned about?” If managers used these words more often, they’d make their … Continue reading
There’s more to getting input than just getting input
It’s funny, I’m starting to feel a bit like Scott Adams, I mean beyond sharing part of a first name. About the time I start wondering what I should next write about and figuring I might finally have to go … Continue reading
Learn from your mistakes
I was recently sitting in on an oversight meeting of Gemini management. Most of the meeting was spent in executive (ie. private) sessions, but during one of the two public sessions, one main topic was to explore how and what … Continue reading
The CEO of the Container Store on the vital nature of open communications.
A colleague sent me a link to an interview with Kip Tindell, Chief Executive of the Container Store. In the interview, Kip describes how important it is to his company to have a policy of full disclosure, open communications, and … Continue reading
Don’t demotivate. Communicate!
Let your people know what’s going on as soon as possible and ask your people what you should know that you may not. Continue reading
Flaunt your flaws: Don’t communicate the Toyota Way
In this information age, your customers will find out what you’re trying to hide sooner or later and you’ll be well ahead of the game if you are the one supplying that information and engaging your community in an appropriate solution from the start. Continue reading